Sustainable Practices
Return Policy
We want you to be happy with your purchase, so we offer a generous return policy for preloved clothing. However, we also want to protect our business from individuals who abuse the return policy. To that end, we have the following policies in place:
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You may return clothing for a full refund within 14 days of purchase.
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Items must be in the same condition as when you received them, with all original tags and packaging.
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There is a 10% restocking fee for all returns.
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We do not offer refunds for custom orders or items that have been damaged or altered.
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We reserve the right to refuse a return for any reason.
If you believe that you have received a defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible.
We appreciate your understanding and cooperation.
Here are some additional tips to help you avoid return abuse:
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Be honest about your reason for returning an item. If you are simply changing your mind, please let us know. We will be happy to give you a full refund.
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Do not return items that have been used or damaged. This is considered return fraud and will not be tolerated.
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Do not return items that are not eligible for a refund. This information is clearly stated in our return policy.
If you have any questions about our return policy, please contact us.